Qflow’s mission is to treat all of it’s clients, staff, suppliers, trade partners and logistics providers in
a fair and equal manner.

Diversity, Equity and Inclusion

Qflow is committed to building a workplace where diversity, equity, and inclusion are part of our everyday
practices. We believe everyone—regardless of background, identity, or experience—should feel valued,
supported, and empowered to succeed. We hold ourselves accountable, measure our progress, and
continuously learn and adapt to create real opportunity and belonging for all.

Eco-Friendly Products & Sustainability

Qflow prioritises products that are durable, reusable, repairable, and recyclable. Our goal is to reduce
reliance on single-use materials throughout the manufacturing process. We vet suppliers for sustainability
credentials such as FSC, Fairtrade, RCS, ISO 14001, and EU Ecolabel. We give preference to Irish and
EU-based partners to minimise our carbon footprint. We also encourage suppliers to propose innovative
green alternatives to conventional products that we can pass on to our clients. Policy Commitment
Qflow is committed to reducing the environmental impact of our operations and supply chain. We integrate
sustainability principles into product sourcing, supplier selection, logistics, packaging and client advisory
services.
We prioritise products that are:
• Durable and long-lasting
• Reusable and refillable where possible
• Repairable (with spare parts available where feasible)
• Recyclable or compostable at end of life
• Manufactured using recycled or responsibly sourced materials
Our objective is to reduce reliance on single-use materials and minimise waste throughout the product
lifecycle.

Modern Slavery and Ethical Sourcing Statement

Qflow is committed to preventing modern slavery, forced labour, bonded labour, child labour and human trafficking
within our operations and supply chains. We recognise that the promotional merchandise sector can present elevated
risks due to global manufacturing networks and labour-intensive production processes. Qflow operates in accordance with
the Modern Slavery Act 2015 and relevant international labour standards.
Policy Commitment
Qflow operates a zero-tolerance approach to modern slavery and human trafficking. We are committed to:
Ensuring workers are employed voluntarily and are free to leave employment with reasonable notice.
Prohibiting child labour in accordance with ILO standards.
Ensuring safe and hygienic working conditions.
Preventing discrimination, harassment and abuse.
Promoting fair wages and lawful working hours.
Responsibility for oversight of this policy sits with senior management.
Supplier Code of Conduct

All Qflow suppliers must comply with the following requirements:

1. Legal Compliance
Suppliers must comply with all applicable labour, employment, health and safety and anti-slavery legislation in
the country of operation.
2. Prohibition of Forced Labour
No form of forced, bonded, involuntary prison labour or human trafficking is permitted.
3. Prohibition of Child Labour
Child labour is strictly prohibited. Suppliers must comply with minimum working age laws consistent with ILO
conventions.
4. Wages and Working Hours
Workers must be paid at least the legal minimum wage and overtime must be voluntary and compensated
according to law.
5. Freedom of Association
Workers must be free to associate, join unions and collectively bargain in accordance with local law.
6. Health and Safety
Suppliers must provide safe and hygienic working environments and take adequate steps to prevent accidents
and injury.
7. Non-Discrimination
Employment decisions must be based on ability and merit. Discrimination, harassment or abuse is prohibited.
8. Subcontracting
Suppliers must not subcontract production without prior disclosure where this materially changes risk exposure.
9. Transparency
Suppliers must provide reasonable information regarding manufacturing locations and, where applicable, social
compliance certifications such as Sedex (SMETA), BSCI, SA8000, WRAP or equivalent.
Failure to comply with this Code may result in corrective action, suspension or termination of the business relationship.
Staff Awareness
Relevant staff involved in procurement and supplier engagement receive guidance on identifying potential indicators of
modern slavery, assessing country and sector-specific risks, and following appropriate internal escalation procedures
where concerns arise. Employees are encouraged to report any suspicions or concerns relating to unethical labour
practices promptly, and such reports are treated seriously and investigated in accordance with Qflow’s compliance
procedures.
Alignment with LGA and Public Sector Expectations
This policy supports:
• The Modern Slavery Act 2015
• The Equality Act 2010
• Public sector Social Value objectives
• Ethical procurement principles
• Responsible supply chain management expectations under UK procurement frameworks
We understand that public sector bodies require robust, proportionate and transparent approaches to ethical sourcing,
and this document forms part of Qflow’s commitment to responsible procurement.

GDPR Compliance

Qflow is committed to protecting personal data and complying fully with GDPR legislation in all of the markets that it
operates. We ensure that all personal data collected, processed or stored in the course of our business is handled lawfully,
fairly and transparently. We recognise our responsibilities as a data controller in relation to client, supplier and employee
data, and as a data processor where we process personal data on behalf of clients. Data protection principles are
embedded within our operational procedures and staff responsibilities.